Who you gonna call?
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In an effort to better serve our customers APWI is
now offering a Total Customer Care
Program Package that is designed to complement our
existing maintenance package by adding more features
and services that are commonly requested by our customers.
We have seen an increase in demand from our customers
for more services and support regarding their current
document printing applications. As our customer’s
budgets and staff decline, they still have to maintain
their printing systems and APWI has the in-house technical
support personnel that can help.
Our Total Customer Care Program is designed so your
company can forget learning about the printing of
your legacy and server generated print applications.
APWI will take care of the Quarterly review of the
software and the updating of JIL’s, Jobs, and all
of the other files that are required when documents
change. This will include changes to Index files that
are used when interfacing with content managers.
Our outsourced solution is often less expensive when
compared to your current annual licensing or the maintenance
that you are paying for your content management solutions,
etc. There is also an added level of system security
and backup when APWI is familiar with your current
software and processes. If that important someone
in your production center is out on vacation and not
available to answer a timely question, what do you
do? Now you will be able to call APWI technical support
and we will be able to help you get your changes made.
Why should you invest in APWI’s Total Customer
Care:
- Our Software is very reliable
and you don’t use it enough to really learn it.
- Personnel changes, for
example the new guy who doesn’t know how it works
and needs help when no one is around.
How Does the Total
Customer Care Program work?
You can call APWI tech. support
when Jobs are not printing or not printing correctly.You
can also call when you want to change a job, but don’t
know how.
APWI tech support will log
onto your server and solve the problem. |
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RoutXpress™
is a rule-based, Network Printing Management System.
RoutXpress is made up of 4 base modules. Assessment
– Cost Accounting – Intelligent Print Job Routing, Alert
Notification. |
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HostServe™
accepts a wide variety of PDLs as input data:Xerox VIPPä,
DJDE, XES, Metacode, PCL, PS, PDF, Database, Line Printer,
TIFF, AFP, .RTF, .DOC.And can convert them. Some of
the more common output data types are:PCL, PostScript,
PDF, TIFF, Line Printer, ASCII database, XML. |
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IPDSXpress™
-IPDS to PCL or PostScript; a file conversion
software product for printing, viewing, and archiving.
You will also be allowed a FREE unlimited download trial
version. |
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APWI’s mission
is to be the best and most innovative document management
software supplier in the market place. Offering a complete
line of complementary products that address every aspect
of the Document Life Cycle. Our goal is to be an industry
leader and improve the way IT professionals create,
manage, distribute, print, store, and retrieve all their
documents. APWI is committed to producing quality-focused
products combined with the best customer support! APWI
will help your company save time and money. |
