APWI
- CASE STUDY # 105 
Company / User: Some small country Town in France
Many customers do not want their name and information published,
our case studies honor their privacy while telling their
story.
The Challenge:
This small town in the French countryside had a problem.
They wanted to offer their citizens access to the world
wide web so they could look for jobs and do research, but
at the same time they did not want to spend their small
budget on paper and ink. In short, they needed to find a
way to limit their printing expenses but allow their citizens
to do some printing each day.
The Solution: RoutXpress
Product General Descriptions: RoutXpress is a rules based
software package that tracks all print jobs and produces
reports showing usage and cost by printer, user, and groups
of users. This information is important to the Administrator
as they try to get a handle on their total print cost, and
to better understand how they can best utilize their print
capabilities. The Administrator’s goal is to optimize their
network printing capabilities so as to print all jobs economically
and expeditiously. RoutXpress can help them do this. RoutXpress
can also increase the users productivity by routing all
print jobs to the best printer, as defined by the Administrator.
Users can send any type of document and RoutXpress will
route the print job to the best printer! If a printer stops
functioning for any reason (paper jam, out of paper, out
of toner, mechanically “down”) RoutXpress will automatically
re-route the print jobs to the NEXT best printer as defined
by the Administrator's pre-defined rules. If and when RoutXpress
does re-route a print job, it notifies the user, telling
him which printer printed the job and when the job is finished
printing. This way the user does not waste time going to
the wrong printer or standing around waiting for the print
job to finish printing. RoutXpress also includes security
features that allow only the Network Administrator to create,
modify, or delete, the rules. Predefined rules can initiate
email notification to the Administrator, remote technical
support and service personal when certain conditions such
as printer down, out of paper, out of toner, etc, are detected.
Unique Solution:
APWI’s technical support showed the user how to set up
the administrator’s rules in RoutXpress so that each citizen
is given their own unique ID, in this case their name. The
administrator then can set a daily print limit for each
person and RoutXpress does the rest.
RoutXpress will:
• Stop printing for the individual when they reach their
daily limit.
• Produce an audit trail by:
o User
o Printer
o Group
• Print reports that city officials can review, and
use to budget for the future.
• Monitor all printing and alerts at the HELP DESK.
If you have a similar need, please contact our sales staff
at 949-488-2222
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